Refund policy

Refund policy

This policy applies to the Pro plan on Careers Analyst (careersanalyst.com). Payments are processed by our payment partner, which acts as the seller of record and issues your receipts and invoices.

Try it free first

The free plan needs no payment details and includes every main feature, so you can try the service before you pay.

Cancelling

Pro is billed monthly. You can cancel at any time from Settings. Pro stays active until the end of the month you have paid for, and you will not be charged again.

Refunds

• If you are not satisfied, contact us within 7 days of a payment and we will refund that payment in full. No reason is needed.
• After 7 days, payments are not refunded, but you can cancel at any time so you are not charged again.
• If you were charged by mistake, for example twice for the same month or after you cancelled, we will refund the extra charge in full whenever you report it.
• Refunds go back to the original payment method and usually appear within 5 to 10 business days, depending on your bank.
• After a refund, your account returns to the free plan.

How to ask for a refund

Email [email protected] or use the contact form on this website. Please include the email address of your account and the date of the payment. We reply within 2 business days.